Privacy Policy

1. Information We Collect

When you create an account, purchase products, or sell on BK Market, we collect information necessary to process transactions and fulfill marketplace orders:

• Account Details: Name, email address, password hash, telephone number, and delivery addresses.
• Order Information: Items purchased, shipping preferences, order notes, and billing records.
• Vendor Data: Store name, business registration, tax identification (where applicable), and payout banking credentials.
• Usage & Device Information: IP address, browser type, referral URLs, language preference, and cookie identifiers.

2. How We Use Your Information

We process your data transparently and for legitimate marketplace purposes:

• Processing multi-vendor orders, generating PDF invoices, and dispatching shipping notifications.
• Escrow fraud prevention, chargeback mitigation, and dispute arbitration.
• Personalizing curated storefront vibes and localized multi-currency pricing (LKR, USD, EUR, GBP).
• Complying with statutory financial records retention and consumer protection regulations.

3. Data Protection & Payment Security

Payment card data is processed directly via PCI-DSS certified gateway partners and tokenized. BK Market never stores full credit card numbers or CVV codes on our servers. All web traffic is encrypted in transit using industry-standard TLS 1.3 / SSL.

4. Cookies & Local Storage

We use strictly necessary cookies for session authentication, CSRF prevention, cart state persistence, and language/currency selections. You can disable non-essential cookies via your browser settings at any time.

5. Contact Our Privacy Officer

If you have questions regarding your data privacy, account deletion, or personal data requests, contact our team at: